Details:

  • Employment Type:Full Time
  • Monthly Salary:Unspecified
  • Minimum Work Experience:0-1 Years
  • Minimum Education Level:High-School / Secondary
  • Listed By:Employer
  • Company Size:1-10 Employees
  • Career Level:Student/Intern

Description:

Responsibilities:

  1. Greeting guests upon arrival and making them feel welcomed.
  2. Administering check-ins and check-outs.
  3. Providing front desk services to guests.
  4. Assigning rooms and taking care of administrative duties.
  5. Delivering mail and messages.
  6. Processing guest payments.
  7. Coordinating with bell service and staff management.
  8. Being a source of information to guests on various matters such as transport and restaurant advice.
  9. Processing meal and beverage requests.
  10. Accommodating general and unique requests.
  11. Diffusing conflict or tense situations with guests.

Requirements:

  1. High school diploma or GED.
  2. 2+ years customer service experience.
  3. Certificate or diploma in hospitality advantageous.
  4. Exceptional interpersonal skills.
  5. Excellent written and verbal communication.
  6. Good time management and organizational skills.
  7. Conflict resolution experience.
  8. Patience and good listening skills.

    whatsappShow Phone Number
    send to : [email protected]

Related For Dubai Jobs: https://www.dubizzleuae.com/?p=2590&preview=true

For more detail please click below link: https://dubai.dubizzle.com/jobs/customer-service/2020/7/14/guest-service-representative-2