Details:

  • Employment Type:Full Time
  • Monthly Salary:Unspecified
  • Job Role:Call Center Customer Service Representative
  • Minimum Work Experience:1-2 Years
  • Minimum Education Level:Bachelors Degree
  • Listed By:Employer
  • Company Size:51-200 Employees
  • Career Level:Mid-level

Description:

Job brief
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities:
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise

Related For Dubai Jobs: https://www.dubizzleuae.com/?p=2771&preview=true

For more detail please click below link: https://dubai.dubizzle.com/jobs/customer-service/2020/7/28/call-center-customer-service-representativ-2